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Refund Policy

Draft — to be completed after business registration

Online courses (digital product)

As courses are digital products with instant access, refunds are possible within [e.g. 14 days] of purchase, provided the paid course content has not yet been accessed (free trial lessons excluded).

Individual & group lessons

Reschedule at least 12 hours ahead.
Late cancellation — the lesson is charged in full.
Cancelled by the Provider — full refund.
Mini-group didn't fill — full refund.

How to request a refund

Message Instagram @nataliaromanova.coach or email vivaromanova100@gmail.com with your payment date and product. Refunds are issued via the original payment method within [timeframe].

This is a draft. Not legal advice. Final terms should be reviewed with an accountant once the business is registered.