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Refund Policy

Current version

Online courses (digital product)

As courses are digital products with instant access, refunds are possible within 14 days of purchase, provided the paid course content has not yet been accessed (free trial lessons excluded).

Individual & group lessons

Reschedule at least 12 hours ahead.
Late cancellation — the lesson is charged in full.
Cancelled by the Provider — full refund.
Mini-group didn't fill — full refund.

How to request a refund

Message Instagram @nataliaromanova.coach or email vivaromanova100@gmail.com with your payment date and product. Refunds are issued via the original payment method within 5–10 business days.

Prepared based on official registration data. Not legal advice.